FAQ

Visit HERE to Set up your Savita wallet.
Visit your Profile, Scroll down to KYC, Fill out the Details on the KYC Basic, On Advance KYC Input your ID number then Submit, you will be notified through email that your KYC is approved or rejected. If your KYC is approved proceed to KYC 2 & Fill in your Bank Details and Submit. You will be Fully Verified, You can Start Depositing & Withdrawing Crypto & Fiat. For App after downloading the Mobile Application From Apple Store or Google PlayStore you can register or log in with your existing account to complete the KYC verification
KYC Means Know Your Customer, KYC is Important To Identify Our Users to Enable Fraud Free System.
Without KYC Verification Trading on Savita Exchange is Invalid as Your Wallets Won't Appear For Deposits, KYC 1 Verification Enables you to Buy/Sell & Deposit/Withdraw Crypto, While KYC 2 Verification Enables you to Deposit/Withdraw Fiat to your Local Bank Account.
KYC 2 Only Enables Fiat Deposit/Withdrawal, After Verification of KYC 1 you can Trade on Savita Exchange Successfully. KYC 2 Only Applies to Users who wishes to Use the Fiat Features.
Users Funds are Not Stored on Savita's Server, All Funds are Stored on The Customized Savita Hard-wallet, The Moment a Savita Account is Created, A Hard-wallet is Automatically Integrated into your Savita Account, any Deposit Goes Into Your Hard-wallet and Every External Withdrawals Takes 1-24hrs to Reach the Receiver (Reason: All External Withdrawals has to Pass few Security Test to Reach the Receiver) Read More Details on Advance Security HERE
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The minimum total USDT trade is $10,You are adviced to input $11 on total USDT while placing Trades starting from $10
Minimum USDT Withdrawal on Savita starts From 12 USDT for BEP20 Network, 12 USDT for TRC20 Network & 50 USDT for ERC20 Network. Minimum USDT Deposit On Savita for all Network is 1 USDT , Please Note: The Minimum withdrawal For USDT might change at anytime , we recommend that you always check our FEE to get the updated Informations about Minimum withdrawals on all Cryptocurrencies listed on Savita Exchange.
The Exchange Rate on Savita P2P for USDT /NGN (Naira) Depends on the Current NGN Exchange Rate, Savita Does not Fix the Exchange Rate, It automatically Flows with the current Nigerian Local Exchange.
You need to Verify your KYC Level 2 on Savita Exchange to enable you perform Trade on Savita the Peer-to-Peer (P2P), The Required Documents Needed to Verify your KYC include a Valid Identity Card Number From your Country & your Bank Details
Savita fees for Deposit & Withdrawals are unstable and could be updated without prior notice visit FEE to get the accurate fee charged per transaction.
Crypto Withdrawals From Savita Wallet to Another Savita Wallet is Instant, Cost Zeros Fee To Transfer,While Making Withdrawals to a Fellow a Savita Wallet Address it'll Automatically be Detected to be Savita Wallet Address Don't worry about the charges,Exact Amount you Withdrawn will Be Credited to the Fellow Savita Wallet User. Withdrawing Crypto To a Third-Party/External Wallet Takes 30mins - 24hrs To Arrive, Reason Being That Savita Operates a Cold-wallet Outside Of the Internet to Safeguard Your Funds, For Security Of Your Funds Savita will take Time To Verify If This Transaction is Carried Out By you or Not.
For Crypto Listing, Send a Proposal to Savita Crypto Listing Please Note: All Listing Takes 14 Working Days after Proper Investigation by Savita Exchange Team.
Your Bio Data or ID Number is Needed before verification on Savita Exchange for Counter Fraud Investigation Purposes, Savita won't Reveal your Data to the Public or Staffs Read Savita Privacy Policy to Learn More About Your Data Privacy
Savita External Loan Maybe Refereed to as a Loan withdrawable from your Savita wallet to a third-party wallet or from your wallet to Fiat Currency, the Purpose of these Loan is to support or expand your Business outside of crypto and duration to pay back will largely depend on the time in which you have chosen to know full details about these loan kindly read our Terms & Conditions Page 3 D&E, Savita internal Loan maybe referred to as loan which are not withdrawable from the system but can be used to Trade and make profit if you Qualify to access these capital. kindly read our Terms & Conditions Page 3 D&E to know more
Active Trading Users of Savita Exchange are eligible for the Savita loan, these loans are available only for active traders on Savita Exchange , your qualification will largely be counted on your trade Volumes you must be an active Savita user to access the loan service. Read More here Terms & Conditions Page 3 D&E
You Can Access upto $50,000 Internal Credit Monthly if you are an Active Trader on Savita Exchange & $25,000 External Credit.
Our Credit Percentage Intrest Varies From the Amount & Duration of your Credit, the Intrest Rate starts from 0.2% to 3% Monthly. Read more About The Intrest Rate on our Terms & Conditions Page 3 D&E
To Apply For These Loan Make Sure You Have Read The Terms & Conditions Page 3 D&E Carefully after Reading you Can Create a Ticket on your Account to Apply.
No, If your Trade Order is canceled before its matched with the Maker (Seller ) Or Taker (Buyer) Savita will not charge any fee on this Trade, you only pay fees when Trades are successfully executed.
No, Trades Can Only be Canceled if they're still pending on your open orders & haven't been matched with a Maker or Taker, when it is Executed successfully you cannot cancel the trade, you can only rematch it by placing a fresh Buy or Sell Order.
Your withdrawal to a Savita Wallet is instant & Zero fee, Your External Withdrawal will Incur some charges & may Take 1-24hrs For Security Purposes, Savita System will verify if the IP Correspond with the Device being used to sign up, actively log in & trade, If your IP correspond then your withdrawal will approve automatically, if it doesn't Correspond, your withdrawal will be delayed until you contact the customer service to confirm you are the real owner of the account making this withdrawal. Reason being that any crypto asset lost can't be recovered, Savita will do all best to protect your funds from outside invaders who might gain access to your Account. In most cases your withdrawals may take just 5mins Read more on Privacy Policy
If a Trade is canceled on Savita without execution no fee will be charged for such trade, Fees are only charged on Executed/successful trades
Savita P2P is 99.9% risk free, users can purchase USDT from their fellow Savita users without having their details leaked to the 3rd party, a sub account will appear which user 1 (buyer) deposit's fiat and user 2 (seller) will receive the funds and release USDT within 1-15mins which makes it secured, Withdraw: User can place a Fiat Withdrawal on Savita, the admin "escrow" holds the coin until a buyer indicates Intrest and the seller will immediately receive their funds within 15mins - 60mins via a sub account.. Which protects the seller/buyer's identity. P2P on Savita is highly secured to Safeguard users identity from leaking due to Central Bank Crypto - Commercial Bank Ban.
(IEO) Initial Exchange Offering Coin/Token can not be withdrawn directly or traded if the Coin/Token Distribution date haven't completed yet, all IEO will be completed and listed on the exchange to enable live price before the Coin/Token will be due for Trade or Withdrawal.
When a Bitcoin (BTC) is sent to your Savita wallet "first" you Trade the BTC to USDT to enable you withdraw to Naira (NGN), Refer HERE to watch how to Trade BTC to USDT using Market order, refer HERE to watch how to Trade USDT to Naira (NGN).
USDT to NGN Withdrawals starting from $5 - $999 attracts a 2.5% remitters Fee, while Withdrawals ranging from $1000 - $100,000 attracts a 1.5% remitters fee.
MPin is a 6 Digit secret code provided for advanced security on Savita, this code will only be required at the point of every withdrawal, after inputting your OTP, you're required to complete the Withdrawal by inserting your MPin, without this MPin Withdrawals are invalid. To create an Mpin Goto your Security Section and complete the MPin creation.
The reason for the discrepancy between the Savita NGN conversion rate for deposits and withdrawals lies in the high demand for USDT (Tether). Due to this high demand, the deposit rate for converting NGN (Nigerian Naira) into USDT tends to be higher than the withdrawal rate (which is the accurate rate). The elevated deposit rate can be attributed to the market dynamics surrounding USDT. When there is a surge in demand for USDT, more individuals and institutions are looking to convert their NGN into USDT for various purposes, such as trading or transferring funds internationally. This increased demand drives up the price of USDT relative to NGN, resulting in a higher conversion rate for deposits. On the other hand, the withdrawal rate represents the actual rate at which individuals can convert their USDT back into NGN. Since the demand for USDT is typically higher than the supply, there is usually a slight premium associated with USDT. Consequently, the withdrawal rate for converting USDT back into NGN is generally lower than the deposit rate. It is important to note that the accurate conversion rate is the withdrawal rate. This rate reflects the actual value of USDT in terms of NGN at a given moment, considering the prevailing market conditions. Therefore, if one intends to convert their USDT back into NGN, they should refer to the withdrawal rate to ensure they receive the most accurate value for their funds.
When it comes to cryptocurrency deposits to wallets, it is important to understand the underlying process and the role of miners in confirming transactions. Cryptocurrencies like Bitcoin, USDT Networks operate on a decentralized network called a blockchain, which is a public ledger that records all transactions, When you initiate a crypto deposit to a wallet, your transaction needs to be verified and added to the blockchain. This verification process involves miners, who are responsible for confirming and validating transactions on the network,Miners play a crucial role in maintaining the security and integrity of the blockchain to avoid having a fake deposit from hackers, Once you submit a transaction, it enters a pool of unconfirmed transactions known as the mempool. Miners select transactions from the mempool and include them in blocks, which are then added to the blockchain. However, miners have limited space in each block, and they prioritize transactions based on factors like transaction fees, transaction size, and network congestion, Miners must verify the authenticity of each transaction before including it in a block,This verification involves a complex mathematical process called mining, which requires computational power and energy, Miners compete to solve cryptographic puzzles, and the first miner to solve the puzzle adds the next block to the blockchain, This process is known as proof-of-work, The need for miners to verify transactions and solve cryptographic puzzles introduces a delay in the arrival of your crypto deposit. It typically takes some time for a miner to select your transaction from the mempool, validate it, and include it in a block. This delay can vary depending on network congestion, transaction fees, and the number of confirmations required by the receiving wallet, Confirmations refer to the number of blocks that have been added to the blockchain after the block containing your transaction, Each subsequent block added to the chain strengthens the security of the transaction. Wallets and exchanges often require a certain number of confirmations (usually around 6 for Bitcoin) before considering a transaction as fully confirmed and allowing access to the deposited funds, The reason behind these confirmations is to prevent fraudulent transactions and ensure that the coins being deposited are legitimate. Miners play a critical role in detecting and preventing fake coins or double-spending attempts. If a miner detects an invalid or fraudulent transaction, they will not include it in a block, and it won't be approved. In summary, the delay in crypto deposits to wallets stems from the need for miners to approve and validate transactions before including them in blocks and adding them to the blockchain. Miners' confirmations serve as a safeguard against fraudulent transactions and ensure the integrity of the cryptocurrency network. The time it takes for a transaction to be confirmed depends on factors like network congestion, transaction fees, and the number of confirmations required by the receiving wallet.
Your Savita Account's Email address are permanent , Please ensure you register with a correct email address
P2P Withdrawals on the Savita App are manually approved within 1 to 15 minutes for security reasons. Extended approval times may be due to the recipient's bank network instability, as we prioritize approvals when the bank network is stable. This precaution prevents prolonged transaction pendency during bank downtimes, ensuring a smoother withdrawal experience for our users.
The daily USDT to NGN withdrawal limit on Savita App ranges from $100,000 for individual accounts to $1,000,000 for business accounts. Withdrawals are swiftly approved within 1 to 5 minutes, ensuring a prompt and efficient experience on the platform.
Savita Explaination on Dust UTXO error is simple: if a transaction is rejected by the network because it is constructed with dust UTXO, it means you are required to pay more fees to enable you send that transaction, in a case of Savita we can't reject a Transaction due to Dust error because we're centralized exchange, however dust error UTXO mostly occur in Decentralized Exchanges, this is also to prevent the network from being “spammed” with transactions that will slow down the network and creates costs to those running the BTC/LTC/DOGE/BCH servers.
About Savita App's 2023 Performance Q1: How much did Savita App transact in total trades during the 2023 season? A1: Savita App facilitated a remarkable $380 million in total trades throughout the 2023 season. Q2: What was the profit earned by Savita App in 2023? A2: Savita App achieved a profit of $760,000 by the end of the 2023 season. Q3: What is the trading percentage for Savita App as of December 2023? A3: As of December 2023, Savita App maintained a trading percentage of 0.2%.